by J Schwan.
As the co-organizer of Mobile Monday New York, I had the opportunity to moderate a series of “Fireside Chats” with some of New York’s enterprise mobile thought leaders. Here are some of the themes that resonated throughout the three month series.
1) Mobile First Strategies Win For The Right Business Models
Chris Gonzalez and Evan Maloney from Gilt Groupe highlighted that close to 40% of Gilt’s revenue comes through the mobile channel. The “flash sale” model encourages users to jump on their mobile devices wherever and whenever to get access to Gilt’s limited supplies of high quality products. They increase engagement through incredible photography, scrupulously optimized for each mobile and desktop device’s resolution.
2) Mobile Can Offer Incremental Innovation Or Entirely New Business Models
In the B2B space, user’s of existing big browser based products aren’t necessarily willing to pay separately for mobile, but most are coming to expect mobile access for key use cases. Avi Eratapalli from Citi considers these types of rollouts as “incremental innovation”, a necessary capability from a defensive positioning perspective. But there are also opportunities for entirely new business models to emerge via the mobile channel. Avi shared some of Citi’s work in the institutional space powering mobile wallets in emerging markets and mobile B2B payments capabilities for CPG distributors and small business owners. Bob Schukai from Thomson Reuters discussed the opportunities for new business models combining both digital and print services.
3) B2B Mobile Strategies Aren’t Dramatically Different from B2C
User-centric design was the key to driving mobile product strategies, regardless of the audience. Michael DiPierro from Pershing highlighted their strategy for analyzing a “day in the life” of their financial advisors to uncover the mobile moments in their business. Also, cross-channel experiences were key to identifying where the real opportunities were, given business users’ propensity to be on both desktops and mobile platforms throughout the day. Tatyana Zlotsky from American Express’ Open business unit talked about the success of their ReceiptMatch solution and their recent integration with Intuit’s QuickBooks platform. ReceiptMatch allows users to scan receipts with their phone and tag them to accounting categories in QuickBooks’ desktop products.
4) Native or HTML5? Yes.
All of our thought leaders highlighted a combined approach of using both native and HTML5 technologies for their mobile channel. Native investments were made in the platforms/features with the most usage. For example, Gilt’s iOS app, which drives a significant portion of it’s mobile revenue, is built with fully native technologies, while it’s Android app is a hybrid of native and HTML5 based development.
5) Mobile Is Heightening the Emphasis on UX in the Enterprise
Bob Schukai noted that the democratization of software development in the app stores and the consumerization of IT has lead to an elevated expectation of what user experience should be, even for internal-facing tools. Tatyana talked about Amex’s view that user experience was a strategic differentiator for their business, and they are investing accordingly.
6) Agile Delivery Is Where it’s At
Evan and Chris from Gilt talked about how Gilt’s 6-week deployment lifecycle was powered by Agile principles. Pershing and Citi acknowledged their waterfall histories but their desire and traction towards moving to more Agile-based development.
7) For Multi-National Mobile Roll-Outs, Traction is Often Greatest in Emerging Markets
Avi mentioned that they saw (comparatively) more traction for their products in Asia and Eastern Europe vs. the US and Western Europe. This was attributed to emerging markets more aggressive adoption of mobile and (in some cases) the stronger wireless vs. wired infrastructure in many countries.
8) Compliance and Legal Are A Major Consideration, But They’re Not Stopping Innovation
Michael DiPierro talked about the necessity to encrypt information in transit and limit storage on the device when possible. But the rules for mobile generally follow the rules for the web and most lawyers and regulators are starting to realize that.
9) Enterprise API Strategies Are A Way To Crowdsource Innovation
Bob Schukai talked about Reuters recent release of a public API and how the company views that as a means of crowdsourcing innovation and identifying potential acquisitions.
10) Everyone’s Watching Wearables
From financial services to retail to publishing, everyone agrees that wearables, and specifically Google Glass, will offer amazing opportunities to push enterprise innovation further. Tatyana brought up that there needs to be more of a female perspective in the design of wearables. Right now, they all seem to be made by guys, for guys. I think she’s right.
Come join us for Mobile Monday in New York on Jan 27th and take part in our fireside chat series with Mobile Innovators.
Monday, January 27, 2014 from 6:00 PM to 8:00 PM
RSVP at Eventbrite for the January event.
The event will be held at a NEW location:
730 Third Ave (Convene Meeting Venue)
between 45th and 46th
New York, NY 10017
Chairmain & CEO
Eric Litman is Chairman and CEO of Medialets, the essential advertising platform for mobile, tablets and connected devices. He is a pioneer of the Internet’s commercialization, and as a co-founder of Proxicom, helped to build one of the first, largest, and most successful publicly traded interactive agencies. Eric most recently served as Managing Director of WashingtonVC, an early-stage fund and incubator. Previously, Eric held senior executive roles in high-growth Internet businesses, as founder and CEO of Viaduct Technologies, a global Internet and mobile interactive agency. He was also instrumental in building digitalNATION, a world leading web hosting and services provider, from its launch through its $100m acquisition by Verio Internet/NTT (NYSE: NTT). Eric began his career with technical and software engineering positions at GEnie, a pre-Internet online service provider, and NeXT Computer.
VP, Digital Products & Platforms
Hal Danziger is Vice President of Digital Products and Platforms at Condé Nast, overseeing Condé’s digital products. He has also served for a number of digital media companies in roles ranging from Director of Development to CTO. Danziger acted as the chief architect for solutions provided to clients including Cablevision, Computer Associates, PRNewswire, British Airways, Nortel Networks and Getty Petroleum. The applications he architected included content management systems, CRM integrations, and e-commerce sites and applications.
Prior to joining Condé, Hal was the Chief Technology Officer at New York Media, publisher of New York Magazine, nymag.com, and MenuPages.com. He was responsible for software development processes, best practices, project management, software architecture and infrastructure. During his tenure, Danziger’s team released four mobile apps: menupages for iPhone, New York Magazine for Android, New York Mag for iPad, and The Cut on the Runway for iPad. Additionally, the team won numerous awards, including ASME’s Digital Ellie for General Excellence in both 2009 and 2010, the top National Magazine Award for digital media.
Danziger is an alumnus of Stony Brook University, with a B.S. in Computer Science, and expects to complete his executive M.S in Technology Management in 2012. His greatest strengths are in the areas of product development, business analysis, content management, digital asset management, relational databases and applications integration. He is a member of the Online Publisher’s Association Tech Committee, and previous served on the IAB committees for Digital Video and User Generated Content (UGC), and Social Media.
Come join us for Mobile Monday in New York on Dec 9th and take part in our fireside chat series with Mobile Innovators.
Monday, December 9, 2013 from 6:00 PM to 8:00 PM
RSVP at Eventbrite for the December event.
The event will be held at a NEW location:
Convene Grand Central
101 Park Avenue (at 41st)
New York, NY 10178
December’s panelists include:
Join Us Every Month For Fireside Chat Series. Join Our LinkedIn Group For Mobile Discussions Everyday
Mobile Monday’s fireside chat series is drawing considerable interest from the mobile community. Panelists have come together to share their unique perspectives and best practices from companies such as Thomson Reuters, Gilt Groupe, and Pershing.
Did you miss these events? Don’t worry mobile discussions are happening everyday. .
Join the Mobile Monday New York LinkedIn group to start conversations, participate in discussions, and share topics that interest you for our 2014 fireside chat series. This is your chance to get involved.
Stay tuned for future 2014 dates and mark your calendar for the following fireside chats:
Mobile Monday and Capital On Stage invite you to apply for second New York edition of the unconventional event where investors present themselves to founders! Returning to the stunning offices of Goodwin Procter in the New York Times Building, it is set to be a fantastic conference.
Witness 20 well-known venture capitalists as they present themselves to the top startup founders of America. A huge success in New York last year, well as Singapore last month and of course in Berlin, Amsterdam and London.
Founders may book two 15 minute private meetings with investors of their choice during the ‘Open Office Hour” sessions in the morning of the conference. You may talk funding, you may pitch or maybe just ask for advice it is up to you.
Currently secured are e.Ventures, RTP Ventures, Sigma Prime, ff Venture Capital, Greycroft LLC, Target Partners and NextVew Ventures, however, this is just the beginning. A list of participating VCs can be found on Capital on Stage website.
Mobile Monday has organized founders to receive tickets at the early bird price for those interested in attending.
It usually costs $110 to attend, but include “MMON" as your referral reference to receive a $45 discount. Attendance is by invitation only, so you must apply for your invitation. Only founders of scalable internet companies who are ready for (another round of) funding will be selected. Sorry, this event is not open to employees.
Looking for funding? Put “MMON" in the referral field & get $45 off @capitalonstage New York (Nov 7)
Please “like” Capital On Stage first and link us using the @ symbol before our name.
Are you in fundraising mode and can travel to New York for the 7th November? Capital On Stage is an unconventional invite only conference where top-tier investors present themselves to the worlds finest startups. Mobile Monday has organized for all our founders to receive a $45 discount. But you must apply and make sure to write “MMON" in the referred by field in your application.
APPLY NOW: https://www.dealmarket.com/cos/cosnyc13
Come join us for Mobile Monday in New York and take part in our fireside chat series with Mobile Innovators.
This week, we had a great discussion with Michael DiPierro, VP of Product Platform Strategy at Pershing. The audience gained valuable insight from Michael’s perspective on the mobile landscape and his team’s approach to conquering the challenges they faced while implementing their mobile strategy.
If you missed the event, don’t kick yourself, because we’ve got three more on the calendar:
Come learn, share and network with us and your industry peers each month. We’ll have drinks and energizing, actionable content-all we need is you.
Space is limited for these events, so please register early.
RSVP at Eventbrite for the November event.
November’s speakers include:
Bob Schukai, Global Head of Mobile Technology, Thomson Reuters
Bob Schukai is the Global Head of Mobile Technology for Thomson Reuters, with responsibility for overseeing the development and execution of the mobile growth strategy across the organization. His remit includes the creation and deployment of system platforms, business model development, world-class user experiences, and new business opportunities. He is also the recently appointed ambassador to New York City and the east coast of the United States for the London Tech City initiative, driven by the British government and the United Kingdom Trade and Investment group.
Prior to joining Thomson Reuters, Schukai was the Vice President of Wireless/Broadband Technologies for Turner Broadcasting System, Inc., (TBS, Inc.) from 2005-2010. During that time, he was responsible for global research and development activities for TBS, Inc. in the areas of mobile/wireless, broadband, Internet protocol television (IPTV) and games. He also led the technology strategy and deployment for Turner’s mobile web and applications platforms, including analytics and advertising solutions. Schukai represented parent company Time Warner, Inc. in the Open Mobile Alliance broadcast working group, which is tasked with developing globally interoperable standards for mobile telephony. He also served as an Industrial Board member for the Mobile Virtual Centre of Excellence, based in the United Kingdom.
Schukai spent eighteen years working for Motorola, Inc., in the United States and United Kingdom. In his last role at Motorola, he served as director of global 3G strategy and business development for Motorola, overseeing global strategy and business development activities for 3G handsets. While at Motorola, he held roles in research and development, product development, engineering management, marketing, strategy, and business development.
Schukai holds a Bachelor of Science degree in electrical engineering from Rose- Hulman Institute of Technology and a Master’s degree in electrical engineering from Arizona State University. He is a 27-year member of the Institute of Electrical and Electronics Engineers (IEEE), a technical and professional association of more than 365,000 individual members in approximately 150 countries.
Christopher Gonzalez Director, Mobile Product Management Gilt Groupe
Christopher Gonzalez is the Director of Mobile Product Management at Gilt, where he oversees the strategy, concept and execution of 13 mobile products across multiple platforms. Under his leadership, Christopher has launched redesigns of the company’s award-winning mobile apps for iPhone and iPad, as well as major updates to its Android app, mobile website, Gilt Japan app and Gilt City app. He also oversaw the rollout of international shipping across all mobile channels, a customizable push notification platform, and an innovative app for Gilt Taste utilizing hand-motion technology for navigation.
Christopher brings with him an extensive background in digital and mobile product management. Prior to joining Gilt, he served as the Director of Product Management, Mobile Applications for Condé Nast Digital, where he spearheaded mobile app development at the company and brought more than 15 successful products to market for brands including Epicurious, Style.com, GQ, Vanity Fair, Glamour and Wired. He also spearheaded the creation of the Interactive Product Group, an R&D lab for new ideas and products.
Christopher previously held positions as Senior Product Manager for Social Media at Conde Nast Digital, Executive Editor of Conde Nast Digital’s teen sites, and Director of Hearst’s Teen Network where he oversaw business and editorial initiatives for iVillage, Seventeen.com, CosmoGIRL.com, Teenmag.com, and gURL.com. He also served as Production Manager of Delia’s Interactive, designing and building original web content, as well as a media trainer leading video and web site production workshops for Lincoln Center, the Public Theater, and AmericCorps.
J Schwan Founder & CEO Solstice Mobile
J’s mission is to help transition enterprises into the era of contextual computing. J is the Founder and CEO of Solstice Mobile (www.solstice-mobile.com), one of the nation’s largest and fastest growing enterprise mobile software and services firms. Solstice sets sound mobile strategy and builds amazing apps for some of the country’s greatest brands. Solstice has offices in New York and Chicago and houses over 200 passionate, mobile-focused designers and engineers.
J received his Bachelors in Engineering from the University of Illinois at Urbana-Champaign and began his career at Andersen Consulting. Outside of being a co-organizer for Mobile Monday New York, J also founded the Chicago Mobile Meetup, the largest mobile special interest group in Chicago with over 2,000 members. J was recently inducted into the Entrepreneurship Hall of Fame, Chicago TechWeek 100, was awarded the University of Illinois College of Engineering Young Alumnus of the Year Award and has had recent mobile work inducted into the Computerworld Hall of Fame.